Ticket Office Sales Clerk (Fixed Term Contract)

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Ticket Office Sales Clerk

We have a great opportunity within our Ticket Office Team at Cambridge, for a Ticket Office Sales Clerk to join on a Fixed Term basis until March 2019.

Main Duties:

The role is within one of the busiest Ticket Offices within GA and involves cash handling and associated shift accountancy You will be required to work early and late shifts including weekends and Bank Holidays.

This role also includes working outside of the Ticket Office, delivering Customer Service and assistance during times of disruption and at times helping with the Ticket Vending Machines.

What we are looking for:

You must be passionate about Customer Service, a team player with excellent communication skills, can work under pressure to deadlines and have a professional and fun approach to the role.

Experience working in a customer facing role would be desirable but not essential.

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

·        Genuine … be welcoming, customer-centric and respectful

·        Professional… be solution-oriented, accountable and delivering to promises

·        Proactive … be progressive, innovative and decisive

·        Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!